The food and beverage industry is rapidly embracing digital technologies to stay competitive, meet changing consumer expectations, and drive operational efficiencies. Experient partners with food and beverage companies to define the right digital strategies, build mobile apps and digital platforms to enhance customer convenience from food delivery services to reservation systems and identify opportunities for operational efficiencies.
The State of Food and Beverage Today
1.47
B
The QSR industry is experiencing significant growth, with projections indicating an increase from $862.05 billion in 2020 to $1,467.04 billion by 2028.
65
%
of customers prefer self-ordering kiosks to ordering in person and mobile apps are crucial for online ordering and customer engagement, highlighting the growing importance of digital experience.
50
%
Nearly half of consumers are taking a wait-and-see stance when it comes to spending, emphasizing the need for strong value propositions.
98
%
of operators cite higher labor costs as an issue for their restaurant, indicating ongoing workforce challenges.
Latest Case Studies
Data Engineering for Real-Time Analytics and Reporting
Data Engineering for Real-Time Analytics and Reporting
Powering a Popular Mobile App
Powering a Popular Mobile App
Digital Signage Offering
Digital Signage Offering
New E-commerce Solution
New E-commerce Solution
Third-Party Food Delivery Integrations
Third-Party Food Delivery Integrations
IoT for Food Service
IoT for Food Service
Digital Mobile Order Fulfillment
Digital Mobile Order Fulfillment
Process For Global Rollout + Adoption of New Systems
Process For Global Rollout + Adoption of New Systems
Latest Insights
How to Achieve Practical Governance
How to Achieve Practical Governance
How To Evolve Your Customer Journey Capabilities
How To Evolve Your Customer Journey Capabilities
CX Economics in 5 Steps
CX Economics in 5 Steps
Benefits of Fully-Integrated Customer Data
Benefits of Fully-Integrated Customer Data
How to Build An Innovative Culture & Mindset
How to Build An Innovative Culture & Mindset
Apple Intelligence: 5 Key Implications for Enterprises
Apple Intelligence: 5 Key Implications for Enterprises
The Future of Marketing
The Future of Marketing
The Basics for Successful Process Optimization
